Jobsii checked the official vacancy and application form on 9 October 2026. Both were available, with the correct role title and a submission option. This article explains the published terms and important restrictions. Missing details, particularly the stipend currency, should be clarified with HighLevel rather than filled in using assumptions.
The official role title is Trial Experience Apprentice. The programme lasts six months, with India listed as the remote location. The department is Customer Acquisition and the sub-department is Trial Experience. The vacancy states November 2026 as the programme start, but does not publish an exact joining date, application deadline or number of openings.
HighLevel lists a monthly stipend of 32,000 without naming a currency. Jobsii is reporting that number as written, not claiming INR 32,000 or any other currency. The opportunity has an advertised stipend, but applicants should confirm the currency, payment terms and any conditions before accepting. Compensation from other HighLevel roles cannot establish this role's missing currency.
A guaranteed permanent offer, certificate or additional role-specific benefits are not stated in the vacancy. The apprenticeship should not be presented as a permanent job with automatic conversion. Final terms remain with HighLevel, and any information given during recruitment should be checked against the eventual written agreement.
The published shift is 11:00 PM to 08:00 AM CST, Wednesday to Sunday. Those times and days are reproduced in the employer's stated timezone, not converted to IST. Candidates should ask HighLevel to confirm the applicable Indian work hours and calendar dates, including any seasonal timezone treatment, before deciding whether the schedule fits.
The listing also asks for openness to a flexible schedule that can include mornings, nights, weekends or holidays. Remote work therefore does not mean working at any preferred time. HighLevel expects people to remain on camera during calls with customers, teammates and managers. A quiet home workspace and reliable high-speed internet are explicitly relevant.
The vacancy accepts a high-school diploma or GED, including candidates working toward one, and says prior experience is not required because training will be provided. Previous experience answering calls, scheduling or helping customers is a bonus rather than a mandatory qualification. Do not interpret this as an unrestricted eligibility promise for every school student or applicant.
The application separately asks for graduation or postgraduate completion year and apprenticeship-related history. Candidates whose circumstances do not fit the available fields should seek employer clarification and answer honestly. The vacancy does not publish an age threshold, numerical marks cutoff or a specific university list, and Jobsii does not invent those restrictions.
HighLevel asks for good English communication, a friendly phone, email and chat style, patience, listening skills and a positive attitude. Applicants should stay organized, locate information quickly, handle several tasks and adjust their tone to different customers. Willingness to learn tools such as Google Calendar is important.
The vacancy mentions comfort using a Mac with multiple monitors and learning Google Suite, Zoom, Slack and Excel. It does not explicitly promise that the company will supply this equipment. Ask how the workplace setup is arranged instead of assuming that a laptop, monitors or internet costs will be provided.
The application asks whether you have a personal computer or laptop with at least 8 GB RAM, a modern four-core processor and 10 GB of free storage. It also asks about a stable connection providing at least 25 Mbps download and 10 Mbps upload. Assess those requirements alongside the quiet-space and camera expectations before applying.
The role involves welcoming customers, managing the call queue and video waiting room, responding to texts and emails, and scheduling appointments. Apprentices may set up basic customer account information and help route tasks to the correct team members through the CRM system. The emphasis is on an organized, clear and welcoming first customer interaction.
Other tasks include maintaining spreadsheets and calendars, answering or forwarding calls, sending short customer-experience surveys and monitoring systems. The apprentice supports quick handling of urgent issues, sets reminders and helps manage the task pipeline. Team meetings and training provide opportunities to learn the products, while duties may evolve with business needs.
Start at the official vacancy below and follow its application link. The form requests a resume, full name, email, phone, current location, current company and LinkedIn URL. It also asks why you want the apprenticeship and how it relates to your career goals. Keep your answers accurate and relevant to customer-facing work.
Required questions cover NAPS registration and prior registration duration, current or previous full-time employment, and whether an employer has made PF or EPF contributions for you. The form also asks about India work authorization, possible sponsorship needs and OCI status. These questions are not enough to establish automatic acceptance or rejection for a particular background.
HighLevel references its India apprenticeship policy and relevant apprenticeship frameworks in the vacancy. Jobsii does not interpret that reference as a confirmed instruction for every candidate to register independently before applying. If previous apprenticeship or employment history raises questions, obtain clarification from the employer rather than relying on an unofficial eligibility interpretation.
The following suggestions are editorial preparation guidance, not extra employer requirements or a description of an announced assessment. Prepare a brief example of helping someone understand a process or resolving a scheduling problem. Explain what the person needed, what you did and how you checked whether the issue was actually resolved.
Practice writing a concise customer reply that acknowledges the question, provides a clear next step and avoids promising an outcome outside your authority. For a mock call, focus on listening, checking your understanding and summarizing the next action. Use fictional situations rather than private customer conversations or confidential information from previous work.
Think about how you would record an issue and hand it to a teammate without losing context. A short, factual summary can be more useful than a long conversation transcript. These exercises are independent suggestions; HighLevel does not publish a requirement to submit such practice work, purchase a course or obtain a certificate.
Confirm your ability to sustain the agreed schedule and on-camera work before submitting. During recruitment, clarify the stipend currency, exact start date, IST shift, equipment arrangements and any programme conditions. Apply only through HighLevel's official route. Jobsii does not collect applications, make hiring decisions or guarantee a place in the apprenticeship.
Review the role details, deadline, and work mode before applying. Jobsii tracks the apply action so candidates can keep application history inside their dashboard.
